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24/7 IT Operations & Support

Managed IT Services

Focus on your core business while we manage your IT infrastructure. Our managed services provide 24/7 monitoring, proactive maintenance, helpdesk support, and strategic guidance to keep your technology running at peak performance.

Key Benefits

99.99% system uptime guarantee
15-minute response time SLA
Predictable monthly IT costs
Proactive issue prevention
Dedicated account manager
Monthly performance reports
Capabilities

What We Deliver

01

24/7 Monitoring

Continuous monitoring of servers, networks, applications, and endpoints. Proactive alerting and automated remediation to prevent issues before they impact your business.

02

Managed IT Support

Dedicated support with guaranteed response times. Tier 1-3 support for all technology issues with escalation procedures and SLA tracking.

03

Patch Management

Automated patch management for operating systems, applications, and firmware. Ensure security compliance and reduce vulnerability exposure.

04

Backup & Recovery

Comprehensive backup solutions with regular testing and verified recovery procedures. Protect your data with 3-2-1 backup strategies and immutable backups.

05

Endpoint Management

Unified endpoint management for desktops, laptops, and mobile devices. Deploy, configure, and secure all endpoints from a central console.

06

Network Management

Enterprise network management including switches, routers, firewalls, and wireless infrastructure. Performance optimization and capacity planning.

Success Stories

Real-World Results

1

Full IT Outsourcing

Law firm with 500 employees outsourced entire IT operations, reducing IT costs by 30% while improving user satisfaction scores by 45%.

2

Co-Managed IT

Manufacturing company augmented internal IT team with managed services, extending coverage to 24/7 and reducing after-hours incidents by 80%.

3

Remote Workforce

Professional services firm deployed and managed IT infrastructure for 2,000 remote workers in 30 days, maintaining security and productivity.

24/7 Managed IT Services Pricing

Flat monthly per-user rates with no hidden fees, no per-ticket charges, and no surprise invoices.

MonthlyAnnual (Save 10%)

Professional Compliance Plan Total:

$17,880.00/year

Essential Security

Core managed IT + security for small teams

$99

/user/month

What's Included:

24/7 Monitoring & Alerts
Daily Backups
Antivirus & Malware Protection
User Support
Basic Compliance

Not Included:

24/7 live support
Backup & disaster recovery
Advanced threat detection
MOST POPULAR

Professional Compliance

Advanced security + compliance for regulated industries

$149

/user/month

What's Included:

Everything in Essential
Compliance Management (HIPAA/Legal)
Security Audits
Policy Documentation
Incident Response

Not Included:

Advanced threat detection / SOC
Managed Copilot (M365)

Elite + Governed AI

Professional tier + managed Copilot for Microsoft 365

$199

/user/month

What's Included:

Everything in Professional
Managed Copilot (M365)
AI Governance & Oversight
Automation Workflows
Advanced Analytics

Enterprise Custom

Full-stack managed IT, security, AI, and infrastructure

Custom Quote

What's Included:

Everything in Elite
Custom Infrastructure
Dedicated Account Team
Strategic IT Planning
Multi-system integration

Volume & Annual Discounts

Minimum

10 users

Volume Discount

25–50 users: 8% off

Annual Pre-pay

Additional 10% off (combinable)

Onboarding

$50/user (waived for 25+ seats)

Frequently Asked Questions

What's the minimum number of users?

Minimum is 10 users. For smaller teams, contact our sales team for custom pricing.

Can I change plans mid-year?

Yes, you can upgrade or downgrade anytime. Changes take effect the next billing cycle.

Do you offer onboarding support?

Yes, onboarding is $50/user (waived for 25+ seats). We handle full setup and training.

What's your SLA?

Essential: 4-hour response. Professional: 15-minute response. Elite: 15-minute response with dedicated support.

Technology Stack

Tools & Platforms We Use

Microsoft 365 Logo
Microsoft 365
Azure AD Logo
Azure AD
Intune Logo
Intune
ConnectWise Logo
ConnectWise
Datto Logo
Datto
SentinelOne Logo
SentinelOne
Cisco Meraki Logo
Cisco Meraki
Fortinet Logo
Fortinet
VMware Logo
VMware
Veeam Logo
Veeam

Ready to Get Started?

Let's discuss how our managed it services solutions can transform your business. Schedule a free consultation with our experts today.